Exchange & Returns

We give FREE Local and International Shipping by means of DHL/UPS/FEDEX with a conveyance season of 5-7 days.

* Customers are responsible to any import or customs obligations on appearance of the carpet in their country. If it's not too much trouble, allude to our FAQ Section for additional subtleties.

* You may return your unused rug(s) in its unique condition and bundling inside 14 days of receipt.

* You will be liable for all return delivering costs with a similar dispatch you got the rug(s) with.

* if there should arise an occurrence of a return, you are obligated to pay 10% re-loading charge for interior organization costs like taking care of, bookkeeping, banking and other related costs.

* We work on low margins , subsequently we don't urge clients to embrace a "purchase to attempt" approach.

* If you get a harmed thing, RUGSHUG will help you in accepting a substitution or discount as fast as could be expected - at no expense to you.